Our vision is to be recognized by patients, families, employers, physicians, and staff as being a high quality, efficient provider of outpatient surgical services. This can be measured only by achieving excellence in patient satisfaction. Assessment of patient and family satisfaction is most important to us. A patient satisfaction evaluation will be e-mailed or given to all patients at discharge. Every attempt is made by our nursing staff to contact each patient within 24-48 hours after discharge. Please let us know how we can improve our service to you. All patient complaints will be investigated. If you have a complaint concerning quality of care, please ask for the Nursing Supervisor or Administrator. All patients have the right, without discrimination, to voice complaints regarding care received.
